NHS England has launched the “Tap it, type it and we’ll take care of it” campaign to encourage patients to contact their GP using secure online forms.
Helping care seekers in Peterborough find the right information
At Healthwatch, we know how important it is for people to have clear, accessible information when making decisions about care and support. That’s why we’re sharing the Peterborough Guide to Independent Living, a useful resource created by Peterborough City Council to help residents stay independent, safe and well.
NHS England Publishes Community Mental Health Survey 2024: National Qualitative Report
NHS England’s latest Community Mental Health Survey 2024: National Qualitative Report shares patients’ experiences, highlighting what’s working well and where services could improve. Find out the key themes and insights from this national report.
New Healthwatch Survey Report Reveals Impact of Delays and Poor Transitions on Young People’s Mental Health
Healthwatch Cambridgeshire and Peterborough has published a new report highlighting the challenges young people face when trying to access mental health support and the experience of moving between services.
Mental Health Summit 2025 - Closing the Gaps
Healthwatch Cambridgeshire and Peterborough held its Annual Summit on 8th October 2025 at the Delta Marriott Hotel in Huntingdon. The event welcomed over 200 people, bringing together members of the public, patients, and leaders across health and care. Participants heard from retired Olympic Gymnast Louis Smith MBE, key speakers, took part in breakout sessions, and explored how partnership working can strengthen the voice of local people. The summit highlighted the importance of collaboration in shaping a more responsive and inclusive health and care system.
Patients praise local diagnostic centres for speed and care, but call for clearer communication
Healthwatch Cambridgeshire and Peterborough’s August 2025 Enter and View report finds patients at Ely and Wisbech Community Diagnostic Centres valued shorter waits, modern facilities, and attentive staff. The report also notes improvements needed in accessibility and communication to guide the upcoming Peterborough CDC.
Have Your Say: Social Care Survey Now Live
We’ve launched a new social care survey to hear from residents about services that support daily living and wellbeing, including home care, support for older people, and help for those with disabilities or long-term conditions. Your feedback will help improve accessibility and ensure services meet real needs. Completing the survey is quick and your voice can make a real difference and help influence change.
News and views
NHS Launches Campaign to Promote Online GP Access
NHS England has launched the “Tap it, type it and we’ll take care of it” campaign to encourage patients to…
Blog
Corridor Care and Long Waits in A&E: What People Are…
Long waits, corridor care, and the emotional toll on patients in A&E, our latest insight shows the…
Blog
The care in this care home has brought me to tears. The staff treat mum like one of their family. Always kept me informed of everything that’s going on.
Latest reports and publication
Bringing Patient Voices Together: Our Primary Care PPG Forum
We are pleased to share an update from our latest Primary Care…
Find out more
New Healthwatch Survey Report Reveals Impact of Delays and Poor Transitions on Young People’s Mental Health
Healthwatch Cambridgeshire and Peterborough has published a new…
Find out more
Advice and information
Helping care seekers find the right information: Introducing the Peterborough Guide to Independent Living
At Healthwatch, we know how important it is for people to have clear, accessible information when making decisions about care and support. That’s why…
Keeping warm and well
Winter bugs and viruses are usually mild, but can sometimes become more serious, particularly in younger children or if an infection spreads to a…
What is Adult Social Care?
Do you or a loved one need help with everyday tasks, support at home, or care after illness or injury? Adult social care may be able to help.…
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