About our visits
We use what people tell us and what we know about local services to decide which services to visit.
We can do either an announced visit - where the provider knows we are coming - or an unannounced visit.
Most of our enter and view visits are announced. But in the future we could do unannounced visits if we think this is the best way we can get the evidence we need.
After the visit
After our visit we will write and publish a report. We will share this with the people who make decisions about the service we have visited.
And work with service providers to help them make positive changes based on our recommendations.
We normally publish our report about eight weeks after a visit.
