News and reports

This policy says how people can complain about our work if they need to. It was approved at our Board's meeting in March 2020.

This policy says how we will collect, store and maintain the information that people share with us in a way that values their privacy. It was approved at our Board's meeting in December 2022

This policy says how we manage conflicts of interest for those who work and volunteer for us. It was approved at our Board meeting in July 2020.

This policy says how we look after people's data. It was approved at our Board's meeting in December 2022

This policy says how we make decisions about our work. It was approved at the Board's meeting in July 2020.

This policy says how we help and encourage all employees to achieve and maintain standards of conduct, attendance and job performance. It was approved at our Board's meeting in November 2020

This policy says how we will use our power to enter and view to visit places that provide health or adult social care services. It was agreed at our Board's meeting in May 2020.

This policy says how we are committed to developing and promoting policies and practices which help to sustain the environment. And how we will minimise, wherever possible, our impact on the environment.

This policy says what we will do to ensure equality of opportunity and equal treatment for all staff, volunteers and Directors. It was approved at our Board's meeting in March 2020.

This report says how we will escalate health and social care issues for consideration by the organisations and individuals who can make change happen. It was approved at our Board's meeting in July 2020.

This policy says what out of pocket expenses can be claimed by Healthwatch staff. It was approved at our Board's meeting in September 2021.

This policy says what we will do to make sure that we are using public money wisely and following proper financial procedures. It was approved at our Board's meeting in March 2021.