News and reports

This policy says how we expect all our staff, Directors and volunteers to behave and support the values of our Healthwatch. It was approved in October 2024.

This policy says how people can complain about our work if they need to. It was approved at our Board's meeting in March 2025.

This policy says how we help and encourage all employees to achieve and maintain standards of conduct, attendance and job performance. It was approved in September 2024

This policy says how we will use our power to enter and view to visit places that provide health or adult social care services. It was agreed at our Board's meeting in March 2025.

This policy says how we are committed to developing and promoting policies and practices which help to sustain the environment. And how we will minimise, wherever possible, our impact on the environment.

This policy says what we will do to ensure equality of opportunity and equal treatment for all staff, volunteers and Directors. It was approved in September 2024.

This report says how we will escalate health and social care issues for consideration by the organisations and individuals who can make change happen. It was approved at our Board's meeting in March 2025.

This procedure provides employees with process where they can raise a concern, problem or complaint (called a grievance in employment law) about their employment with us. It was agreed in October 2024.

Our visit to find out more about people's experiences of being discharged from Peterborough City Hospital.

This policy says what we will do to establish a positive health and wellbeing culture within our Healthwatch. It was approved in October 2024

This policy says how we will identify and manage all potential risks. It was approved at our Board's meeting in March 2025.

This policy says what we will do to help keep adults at risk safe from harm. And help protect them from abuse and neglect. It was approved in August 2024.