Healthwatch policy - Volunteering policy
This policy says how we will involve volunteers in the work we do. It was approved at our Board's meeting in June 2022.
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Healthwatch policy - Whistleblowing policy and procedure
This policy says how we will support our staff and volunteers to speak out about any concerns they have. It was approved at our Board's meeting in March 2020.
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Improving complaints processes at Peterborough City Hospital
We worked with Peterborough City Hospital to help them improve their complaints handling processes for patients.
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